From the Desk of a Pet Care Virtual Assistant Who's Seen It All

Over the years of working behind the scenes with pet care businesses from solo sitters to growing teams I noticed a pattern: most pet professionals are juggling way more than they need to. Not because they want to, but because no one ever told them what could actually be delegated.

That’s why I started keeping a list.

A living, ever-growing list of everyday tasks that quietly pile up in a pet care business… and can absolutely be handed off.

I’ve done these tasks myself  and I’ve watched how much relief even a few hours of virtual help can bring.

So if you’re reading this wondering what you can actually outsource (and not just in theory), here’s a breakdown of real, practical services I offer  based on what pet businesses truly need.

Administrative Support (a.k.a. The Things You Can’t Keep Up With Anymore)

• Social Media Commenting + Engagement – replying, reacting, staying visible
• Facebook Community Handling – keeping your group alive and managed
• General Admin Tasks – inbox, files, forms, and the stuff you hate doing
• Client Retention + Service Follow-Ups – check-ins, past clients, reminders
• Lead Follow-Ups – making sure inquiries don’t go cold
• Calendar Management – yours, your team's, and all the moving parts
• US Graveyard Shift Support – late-night messages don’t wait until morning
• Client Review Requests – asking for reviews so you don’t have to
• Meet & Greet Reminders – to both staff and clients
• Vaccine Record Management – organized, current, not scattered
• Google Workspace Cleanup – because chaos lives in old folders
• Webcam Monitoring – Watched daycare and boarding cams
• Check-ins on Staff Arrival – ideal for sitters, walkers, and trust-based teams
• Photo Sending – especially helpful if you’re using tools like Gingr

These are real admin tasks that pile up  and eat away at your energy. Most business owners assume they have to stay in control of every little thing. But truthfully? These can all be offloaded with the right VA.

Freelance + Creative Add-Ons (a.k.a. The Projects That Sit On Your To-Do List for Weeks)

• Discord Setup + Team Comms Management
• Monthly Pet Care Graphics (Themed Calendars, Holidays, etc.)
• Creative Content Calendars – social ideas done-for-you
• Google Workspace Admin Setup – making your tools work right
• Email + Response Templates – answer once, use forever
• Newsletters – client touchpoints made easy
• Pet Coloring Books (Gifts or Merch!) – yes, it’s a real thing and it works
• Flyers, Business Cards, Booth Materials – for those in-person days
• Basic Automations (Zapier, Make) – when you're ready to level up your backend

These are all one-time or occasional projects you can outsource without hiring a full-time team. They're often pushed aside because you're “too busy” but they make a huge difference when done right.

Why This Matters

I didn’t make this list to show off what I do. I made it to open your eyes to what’s possible  especially if you’re running a business where everything feels urgent and personal.

You don’t need to keep doing it all.
You just need someone who knows the pet care industry and can keep things moving while you stay focused on your actual job: caring for animals, growing your business, or finally taking a breather.

If you’re curious about what this could look like in your business, check out the full list on pecava.com or send me a message. I’ll help you figure out where to start.

Because delegating isn’t a luxury it’s a strategy.
And it’s one that pays off fast when you do it right.

Rachel - pet.care.second.brain
rachel@pecava.com